Can Understanding our Motivation Fix the Business World?

Have you ever taken a second to question where your daily motivation comes from?  Ever considered what makes you wake up in the morning and begin another day? I for one have. And honestly, it allowed me to consider some remarkable information and ideas about how and why we function.

The human race has three known motivations, three driving forces that get us to do everything we do every day.  The first is our motivation to live. For example, when one is thirsty, he or she is motivated to drink a glass of water.  This motivation is rather simple and seemingly self-explanatory. A species unmotivated to live will simply cease to. So, of course, we are motivated to live because if we were not, then we would not have made it this far.

Our second motivation is through rewards and punishments.  We see this in any modern, capitalist business. If one works hard, they get a raise.  If one works inefficiently, they are fired. This idea has been implemented into the majority of businesses for the last hundred years.

We also see examples of this in how our government runs.  When people follow the law, they are provided with rights, such as the ability to vote, health services, and basic freedoms.  When people break these laws, all those rights vanish and are replaced with forceful imprisonment. Fear to break the law has been a tactic used for thousands of years and has been working relatively well.

Economies and governments, around the world, use this innate response to get us to do what we are told.  It is the current primary tool within most first world countries, which is not terrible. It is a lot better than using the first motivation, I would not enjoy a world where we are starved for going above the speed limit.  This is why I do not totally hate our current system, but I also do not totally love it either.

The last of the motivations is our drive to expand the knowledge and skills of ourselves and our community.  In an experiment to test this third motivation, researchers gave dozens of chimpanzees a simple jigsaw puzzle once a day.  There was no incentive of any sort to do the puzzle, no food attached, no zookeeper pushing the chimps toward the puzzle, nothing.  Regardless, every day the chimps would work vigorously to complete the challenge. As each day passed, the chimps became experts at these simple games.  On average, they continually beat their times from the day before as the weeks went on.

These results made a firm conclusion that there must be a third motivation since neither of the first two were being fulfilled in this experiment.  They found that we are simply motivated to learn, which makes complete sense. By improving our knowledge and skills we are more equipped to handle any future situations presented to us; as well as giving us something to be passionate about.  Right now, I am writing, and you are reading, because we want to be more insightful on our motivations. We want to be knowledgeable people because the more knowledge we have, the more we can hopefully help ourselves and others around us.

Therefore, with all of this in mind, I wonder why this isn’t our motivation in society?  Why do we rely on rewards and punishment, rather than having people simply fulfill their desire to better themselves?  I believe the answer to these questions is outdated.

A separate experiment was later carried out, which can be seen as the battle of the second and third motivation.  In this experiment, participants were provided with a box filled with tacks, a candle, and matches. The participants had to find a way to keep the candle lit as it stood off the ground, only using the materials provided.  One group of participants were given the same amount of money no matter how long it took them. The other group was told that they would be paid twice as much if they performed in the top twenty-five percent. The results found that the group given no additional reward did much better than the group with a reward. 

Now, if you have not already figured it out, the way to solve this problem is to realize that the box containing the tacks can be used as well.  So, the participants had to light the candle and tack the box to the wall and then rest the candle in the box. This made the experiment difficult since the tools were not obviously presented.  When the second experiment began, the box was left out and explained as a fourth item. This time, the group with the incentive outperformed the other.

The conclusion drawn from this data is that rewards and punishments work better for simple jobs.  This makes sense, as we tend to get tunnel vision when we are pressed for time, rather than having all day to carry out an action.  The thing is, a hundred years ago, tunnel vision was okay, jobs were simpler back then. In the early 1900s, roughly five percent of jobs used cognitive thinking skills.  Now, around thirty-five percent of jobs use those skills, and it is only uphill from here.  

Being in the middle of the digital age, the human race has never needed to be as creative as we are now.  Jobs are requiring outside of the box thinking, and our current business structure is not built for it. This system uses a form of motivation that is becoming increasingly counterintuitive.

So, which system is better?  What structure could allow for the betterment of both laborers and the businesses themselves?  And I’m going to do something a bit unconventional here, I’m not going to answer this question. I can not think of a solution that does not require ideal situations or one that is remotely feasible in this day and age.  

This is why I will leave you with a question with no answer.  Rather than writing a solution I do not totally agree with, or one I do not totally understand, I would like to hear your input.  So, please feel free to contact me at [email protected]

Effort and Apathy, Saved by Fred Rogers

Image Credit: https://www.shared.com/

Fred Rogers aired the first episode of Mister Rogers’ Neighborhood in 1968 with a very specific goal in mind, he sought to bring a positive change to children’s television. Right around the air date Bobby Kennedy was assassinated and in the show he worked to explain the concept of assassination to children watching the program. This was not an isolated incident, he spoke on death, racism, war and many other challenging subjects that children had not yet been exposed to. On the surface these episodes seemed simple with some puppets talking bullshit for twenty-five minutes and then Fred coming in to talk about something challenging for five minutes, but this wasn’t the case at all! Every episode had a message ingrained in it, the topics discussed were extremely well thought out and were able to educate the children in an inoffensive way.

Fred Rogers is a hero of determination. In a market where children’s shows could be cheap, easy to produce, and profitable he instead took a vastly different approach. Fred Rogers didn’t have to, but he did because he believed in something. We must all find something to believe in.

My mom always used to say to me “leave this place looking better than you found it.” and I think that is what we should do with our world. It is very easy to be apathetic. We are all tiny pieces of an ever-growing puzzle currently sitting at seven and a half billion pieces. So, it is easy to just fade away into the background, to just be okay. But it isn’t okay to be okay! It is not possible to leave the Earth in a better state than you found it by just passing through, you must strive towards something.

I don’t want to be misconstrued, you do not have to go out of your way to do as much good as possible for everyone around you. What you must do however, is at least fucking try. Try to do life with some, “oomf”, put in some work, and take the time to make things run a little bit better. Imagine how wonderful the world would be if everyone put effort into their relationships, if they really strived to make them loving and strong. Now imagine if everyone put effort into their jobs, didn’t half-ass anything, imagine how much smoother the world would run.

There is one more part to this equation, a step between apathy and determination, and that’s motivation. Motivation is driven by love and by hate. It is a deep and personal drive to achieve something you are unsatisfied with. If one hates their image, they become motivated to change it. If one loves the idea of being more wealthy, they strive to be wealthy. I am no different. I hate my depression, truly and sincerely. I hate it so much that not only do I hate it in myself, I hate that others have to experience it as well. I have channeled this hate into motivation, a motivation to fix a problem that is plaguing the world.

There is no determination without motivation, and without either there is apathy. I fear a world where we all become apathetic, where everything becomes too grand for us to feel important. So to those reading this, I would like you to ask yourself, what are you driven by? If the answer is that you don’t know, or that it’s too hard to achieve, search harder. After all there really is only one wrong answer here and that is that is “it does not matter”. So I encourage you now, search deep and find what motivates you, then put it into action. You will be doing the world a favor. I will leave you now with a quote by Norman Vincent Peale, I hope that it helps you on your way, “Shoot for the moon. Even if you miss, you’ll land among the stars.”.

My Purpose

I’m beginning this article now, appropriately, sitting on the curb in a McDonald’s parking lot. I’m here to tell you that life sucks, or at least it can suck. See when things are going to shit it can seem like they will always stay that way, this plays into the concept of learned helplessness. Learned helplessness is exactly as it sounds, it occurs when a person possesses the belief that no matter what they do, bad things that are going to happen will happen. So at that point when we’re down in the gutter, when life gives us a shit sandwich and not even a napkin or a cup of water, what are we to do? The answer to such a question, is ironically enough another question, and that is “What is my purpose?”. I promise I’m not going to run you around in circles here with vague philosophical answers, I’m going to try to answer that question the best I can, and answer it with inclusion of all beliefs and backgrounds in mind.

I’ve been living with depression for the better part of three years now and with that depression suicidal ideation has never trailed far behind. When you are suicidal you are at the point where you’re in a high noon situation with yourself, a classic duel between you (presumably the sheriff) and your depression (the bastard trying to raid the town). To win this duel you must produce an ideology to pull yourself out of it, that’s your weapon, your trusty piece. Also I will note, this is an extreme case, but can still be applied to anyone who has gone through a tough spot in their life (i.e. literally everybody). The ideology, or better put, purpose that I was able to produce out of this has to do with the human condition.

When thinking about our purpose popular trends tend to lean towards the nihilistic or the religious. Many believe that ultimately there is no purpose, that we will live or die leaving no distinguishable mark upon the universe. Others believe in a god, or a spiritual afterlife,  that is testing us or observing us and that we operate to serve that power. Now personally I reject the latter claim being as I was never able to find a faith or religion myself, however my claim does not discredit a theology in the least, but can coincide or reinforce it. Now on the former claim I do believe that in the grand scheme of things we do not matter, and all of our actions will eventually be forgotten; However, we are not in the grand scheme of things. We live in the now, we are emotional, and the things done now matter now. Ideologies looking at the grand scheme of things put us in the position of emotionless beings able to see the whole picture, but that is not us, which leads me to a more optimistic conclusion.

So during my darkest moments I asked myself “What if I will never be happy again?”, and then it hit me like bird shit on a hot day. I realized that happiness is the most important thing to the human condition. Think about all of the decisions that you make on the day to day, really think about them. Do you do anything that doesn’t in some way promote the happiness of yourself or others? Put quite simply, we like being happy, one could be the most unfortunate person on the planet and still live a wonderful life if they have found happiness in it. So I believe that our purpose here on this Earth is simple. We are here to try to make everyone as happy as possible on this crazy fucking ride we call life.

So to go back and answer the question “What if I will never be happy again?”, my answer now is that that is irrelevant. Even if it was possible that I would never be happy again (and I don’t think it is barring any sudden death) then it is still my purpose to try to promote the happiness of others, because we’ve got one go of things. We’ve invested so much time into our own lives, and have only got one ride on it, so while we’re here we might as well try to make the world as happy as we can possibly make it. I believe with all my heart, that that is our purpose here, and I hope that in your darkest time you can find some comfort in it. I know I have.